TERMS AND CONDITIONS
Sage Catering's terms & conditions are accepted fully by the client when the contract is signed
MENU & PRICING
We ask for a booking deposit of £500- this covers food tasting £120 Linen hire and damages £230, hire of airstream evening food (Brympton only/ other venues this is fuel and hire cost) £200 Administration fee £50.00
Menu prices are correct at the time that they are quoted. Whilst we do our best to maintain
quoted prices, under exceptional circumstances, we reserve the right to amend prices up to
6 weeks before the event. Exceptional circumstances would include situations such as food
& wage inflation greater than 5%. All Sage catering prices are subject to VAT.
Orders will be confirmed by email 12 weeks before the wedding day (invoice also due at this
point) The final number of guests will need to be confirmed 7 working days before the event wit
payment no later than 5 working days before the event; no refunds will be made after the 12
week payment cut-off date if numbers go down
WEDDING BREAKFAST/ NIGHT BEFORE ORDERS OVER £1000
A £500 non-refundable deposit is required to secure your booking for the selected date.
Orders will be confirmed by email.
The final number of guests will be confirmed 12 Weeks before the event
An increase in the number of guests can usually be accommodated up to 7 working days
before the event.
The remaining balance will be invoiced upon confirmation of numbers and is due no later
than 12 weeks before the date of the event.
FOOD TASTINGS
We are very busy at the weekends so tastings are held during the day/midweek. Our tasting
schedules are published by the office. Tastings are chargeable at £55 per person
CONFIRMATION
When a reservation is verbally booked, clients have 15 working days to confirm the
provisional booking by confirming via signing the contract.
CANCELLATION
Orders over £200 cancelled with more than 6 months-notice are liable for a late cancellation
charge of 50% of the total amount due. For events cancelled with less than 6 months, the fu
amount will be payable. Sage Catering reserve the right to cancel any bookings without
liability on its part in the event of unforeseen circumstances (Act of God) over which they have
no control.
ALLERGIES
Sage catering cannot guarantee that any produce on our menu is totally free from nuts, nut
derivatives or other ingredients to which guests may have a serious allergic reaction, as we
cannot operate in a nut-free environment. We would therefore advise guests with severe
allergy to nuts or other ingredients to talk to us directly to arrange an alternative to the
chosen meal.FORCE MAJEURE
Sage Catering will make every reasonable effort to perform its obligations under contract but
shall not be liable for any delay or failure to perform any part of the contract as a result of
factors outside of its control. In cases where a force majeure event occurs, we will offer to
delay or postpone our services to a mutually convenient date. Where you choose to cancel
the contract rather than allow us to postpone or delay our service to you, you will not be
entitled to a refund of any monies paid to us. We also reserve the right to pass any
additional costs incurred as a result of postponement or delay onto you ( for example a year
on year price rise)
INSURANCE
Sage Catering always recommends that clients take out event insurance from a reputable
independent insurance supplier to cover themselves against the effects of cancellation and
force majeure events.
DRINKS
We will prepare, pour and serve your drinks for a maximum of two hours during your drinks
reception. We also ask that you keep the reception drinks fairly simple.
We will serve – wine, sparkling wine, bottles of beer and cider, no mixed drinks.
If canapés are not ordered from us then there is a service charge of £4 per head will apply.
CATERING FACILITIES & EQUIPMENT HIRE
When the client is providing the venue, they must ensure that Sage Catering has sufficient
transport access, running water supply, adequate electricity supply and access to a toilet
facility. If the venue is a marquee we would also require a service/catering tent of 6m X 6m,
trestle tables (numbers being dependent on the size of the event) and preferably recycling
and waste bins.
LEFTOVERS
In accordance with appropriate current food legislation, Sage Catering reserves the right to
discard any leftover food items, after the agreed event timetable, where there is a
reasonable risk for food-borne illness to occur.
CLEARING UP AFTER THE EVENT
Sage catering will clean the areas used after an event- however if unreasonable
the mess has been made a charge of £500 for additional cleaning will be charged
FOOD QUANTITY
Sage catering will prepare between five/ Ten percent (5%-10%) overage based on the final
number of guests registered by the client. Part of this overage is to include food for the staff.
The client will not be charged for this.
CLEARING
Sage Catering will make every effort to leave an outside event kitchen as we found it. We will
ensure that our equipment is cleared, packed & removed and that rubbish is left bagged.
Sage with zest is not responsible for clearing the ‘party area’ unless specifically contracted
to do so.
DAMAGE
If Sage Catering’s property or that of our suppliers is wilfully or negligently damaged or
stolen at an event, the replacement cost is payable by the clients.SUBSTITUTIONS
Sage Catering reserves the right to substitute products without prior notice. This could
mean
that an element of your dish is changed on your wedding day if the fresh food supply is not
adequate or up to standard. If food comes in from a supplier and the temperature or
appearance does not meet standard food practices then this can be substituted without
prior
notice to ensure general food safety.
CUSTOMER COMPLAINTS
Complaints must be logged within 24 hours of the event. Please
email info@sagecatering.org to log the complaint
DATA PROTECTION
Sage Catering has a strict policy for handling customer information. It is confidential and
protected to the fullest extent possible. Sage Catering will not disclose or distribute
customer
information to third parties without prior written consent of the customer.
Other
Please read through our terms and conditions carefully and certainly before you order! We
are a boutique ; sized company and are passionate about what we do - which is
to provide
delicious, locally sourced and organic where possible celebration food for you and your
guests to feast on. Our small size and general overheads mean that our cancellation clause
has to be rigorously adhered to - as we simply cannot fill a vacated date without at least
60
days-notice in advance.
If you have booked our services through Castle D;evercy Weddings please note that
our
terms and conditions still apply. Our contract with you is formed with Castle D; Evercy
as our
agent when you enter into a contract with them and one of Castle De' Evercys own
terms are
that you need to avail yourself and agree with the terms and conditions of your suppliers
before booking.
Prices are subject to change in line with inflation, variations in excise duty and market
fluctuations in the price of foodstuffs and the need to maintain our margins; all price rises
will be posted on this website.
Evening food service for all menus is from 9.30 pm to 11 pm (with a finish time no later than
11 pm); later service can be arranged for a supplemental charge. Later service can be
arranged for a charge of £175 for any period after 11 pm up to midnight and £250 for any
period after midnight.
All dietary requirements can be catered for with a minimum of 48 hours' notice.
Ordering process: use the online form to send us your choices. An invoice will be returned
to
you which is payable no later than 12 weeks before the event.
A minimum spend of £750 applies to all evening functions; for lunch orders, a minimum
spend of £250 applies. Minimum orders are as follows; for cold food, 75% of guests must be catered for; for hot food
100% of guests must be catered for
For evening food- Paper plates and either wooden or plastic knives and forks are used. If
china and stainless steel cutlery are preferred a hire and wash-up charge of £4.50pp applies
Crepes and ice cream are regarded as supplementary food items which must be ordered in
addition to your choice of evening food and do not count towards the min. spend.
If no evening food is ordered and you wish to serve your wedding cake in the Stables then a
charge of £4.50pp applies.
Menus are subject to change from time to time.
If you choose a hot breakfast item the following morning it must apply to 100% of the guests
with a minimum order value of £500.
For offers, staff are employed for a maximum of 5 hours for the drinks reception and wedding
breakfast. Where service overruns this time period a fee of £250 per hour (or part thereof)
will be charged or breakfast components the following morning will be modified to make up
for the staffing shortfall.
A minimum spend of £2,000 is required on a ‘night before the event’
. This can be spent on
drinks as well as food, however this has to be pre-ordered quantities and paid prior to the
event date.
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